Hi Vincross team. I purchased a second HEXA unit. Sadly I have problems to activate it, probably if I share with you the serial number, you can help me with the problem, sadly I don’t know where is the SN (into the body).
Hi @pablomedrano !
New or used? Could you find the SN number on the bottom surface of the box? Please contact support@vincross.com and we’ll help.
Hi, thanks for the fast answer. The unit is used, so I haven’t the original box of this unit. I contacted with vincross support some days ago, probably the forum be faster.
Hi pablomendrano. You will receive an email response shorty with a video on how to activate your HEXA.
